Career Opportunities

SALES REPRESENTATIVE “MASTER AND COMMANDER”

The Master and Commander sits at the bow and “hauls in the catch” by selling cutting-edge digital marketing products and services to a wide range of small and medium sized businesses. As Master and Commander, you will be responsible for generating your own book of (B2B) business and for managing both inbound and outbound sales contacts utilizing traditional prospecting techniques along with our own proprietary inbound marketing system.  You will be successful by providing your prospects with a clear understanding of our unique Market Leadership System – one that grows market leaders. You will appropriately set customer expectations, and employ a consultative approach to all sales opportunities. As a successful Big Fish Results Master and Commander, there will be no more talking about “the one that got away.”

We are a company founded on Biblical principles. What does that mean for you? It means we care for you and we want you to succeed to the best of your ability. We will support your career growth with initial and on-going training and we will afford you an attractive compensation package.

Responsibilities:

• Prospect and contact potential customers
• Reach agreed upon sales targets by the deadline
• Create sales material to present to customers
• Maintain weekly and monthly sales quota
• Convert leads that originate from Big Fish Results’ inbound marketing
• Create opportunities from networking (online and events), trade shows, marketing automation campaigns, cold calls, and from your sheer sales intuition, drive and determination
• Present and sell company products and services to new and existing customers
• Accurately and timely update prospect and opportunity information in our own CRM
• Follow sales processes and procedures effectively and efficiently and relentlessly drive opportunities to close
• Regularly share your successes and your challenges with the rest of the Big Fish Results team

Qualifications:

• Previous experience in sales, customer service, or other related fields
• Ability to build rapport with clients
• Strong negotiation skills
• Proven track record at generating and winning new business
• Bachelor’s degree required
• Excellent listening and communication skills, both verbal and written across a broad spectrum of market segments
• Proficient with Microsoft Office, Google Docs/Apps and at least one year working in a commercial CRM system
• Minimum three years related experience selling technology related services and/or products to small businesses preferred
• Knowledge of contemporary digital (online) marketing technology preferred
• Comfortable presenting as well as handling objections and rejections
• A competitive mindset and positive attitude with a desire to win
• A self-starter, able to work independently and collaboratively in an ever-changing, results-oriented team environment
• Ability to formulate sales plan for designated assignments

Training and Other:   

We are a company founded on Biblical principles. We care for you and want for you to succeed to the best of your ability! We will support your career growth with initial and on-going sales training, advanced tools and an attractive compensation package designed to reward you for your initiative.

• We will teach you our client services and protocols
• We will review with you all sales process and paper workflow
• We will review with you how to run a client strategy session or consultation
• We will teach you about objection handling

Startup ‘Scrappiness’:

• You prefer the hectic, ever-changing startup environment instead of one that is more corporate, or “by-the-book”
• You are excited about the idea of rolling up your sleeves and working with a small team to get the job done
• You are willing step up to do things that are outside of your direct job description
• You want to work in a company that has extreme growth potential – to have the opportunity to ma

If you think you are the “Master and Commander” we’re looking for, desire to make a difference, are committed to bringing the highest quality of service to our team and to our customers and are looking for a “once in a lifetime” opportunity, then send us the following:

Cover letter – make sure to address the following points:

1. Tell us why you think you are a great fit for our team and for this particular position at this particular time.
2. Go ahead and tell us something extraordinary about yourself.

Resume – Tell us what you have done so far that’s transferable to this job.

DIGITAL MARKETING DECKHAND

The Digital Marketing Deckhand works closely with the Client Advocate, First Mate and the rest of the Big Fish team to implement, execute and report online marketing campaigns that drive results. Primary responsibilities include assisting each First Mate in managing campaigns on an ongoing basis to maximize results, maintaining project timelines and improving the Big Fish Results digital marketing system.

We are a company founded on Biblical principles. We care for you and want for you to succeed to the best of your ability! We will help you at every port, but you will often be spinning multiple plates at once; day-to-day responsibilities include updating the crew on the status of campaigns, ensuring that deliverables are on time and assisting team members in the execution of campaigns.

We are a company founded on Biblical principles. What does that mean for you? It means we care for you and we want you to succeed to the best of your ability. We will support your career growth with initial and on-going training and we will afford you an attractive compensation package.

Requirements

• Campaign Management: Collaborate with team to execute campaigns and achieve client goals, including but not limited to account setup, strategy development and campaign execution
• Drive Results: Accountable for integrated client results across all relevant products/services, applying critical thinking and problem-solving skills to proactively improve results, solve issues and retain clients.
• Client Reporting: Track and report on status, progress and results of campaigns through project management, reporting, analytics and trend tools during regularly scheduled and ad hoc client review meetings
• Project Delivery: Collaborate with the Client Advocate maintain project deliverables, communicating risks and ensuring that monthly action plans are being delivered based upon agreed upon timelines
• Communication: Establishes and maintains well- documented and communicated notes for all phases of each campaign including the progress, risks and issues, timelines, milestones and other key project metrics to clients and team members

Skills/Qualifications

• Bachelors Degree required
• Digital marketing experience preferred
• Get Things Done: Excellent organizational skills with demonstrated ability to deliver projects to successful completion, multi-task, and work within tight deadlines.
• Time Management: Ability to work independently and within a small team setting with minimal supervision, prioritize multiple assignments and multitask with effective resolution of conflicting priorities
• Problem Solver: Able think creatively and innovatively, analyze data, identify trends and challenges and make decisions that solve problems that impact projects on a regular basis
• Communication skills: Ability to collaborate with team members with excellent interpersonal skills, including strong written, presentation and verbal communication skills
• Quick study: Ability to quickly adapt to change, align with business strategy while working within resource constraints

SECOND MATE

The Second Mate works closely with the Client Advocate and the rest of the Big Fish team to develop, execute and report online marketing campaigns that drive results. Primary responsibilities include managing campaigns on an ongoing basis to maximize results, maintaining project timelines and making improvements to our digital marketing process. The Second Mate is also responsible for helping establish client expectations, maintaining our quality standards and ensuring that campaigns are delivered on time and within budget.

We are a company founded on Biblical principles. We care for you and want for you to succeed to the best of your ability! We will support you at every port, but you will often be spinning multiple plates at once, typical responsibilities include strategic development of marketing plans, reporting complex data across multiple products and services and communication of deliverables and results.

We are a company founded on Biblical principles. What does that mean for you? It means we care for you and we want you to succeed to the best of your ability. We will support your career growth with initial and on-going training and we will afford you an attractive compensation package.

Requirements

• Campaign Management: Plan, manage, and collaborate with team to execute campaigns and achieve client goals, including but not limited to account setup, strategy development, campaign execution and project management
• Drive Results: Accountable for integrated client results across all relevant products/services, applying critical thinking and problem-solving skills to proactively improve results, solve issues and retain clients.
• Client Reporting: Track and report on status, progress and results of campaigns through project management, reporting, analytics and trend tools during regularly scheduled and ad hoc client review meetings
• Process Management and Documentation: Drive incremental improvements across the digital marketing system by keeping current with industry news, practices and changes and incorporate those best practices into standardized processes and procedures
• Project Management: Collaborate with the Client Advocate to develop and maintain project plans, communicating risks and ensuring that monthly action plans are being delivered based upon agreed upon timelines

Skills/Qualifications

• Bachelors Degree required
• Minimum five (5) years digital marketing experience, preferably in a marketing agency. Google Certifications preferred
• Time Management: Ability to work independently and within a small team setting with minimal supervision, prioritize multiple assignments and multitask with effective resolution of conflicting priorities
• Problem Solver: Able think creatively and innovatively, analyze data, identify trends and challenges and make decisions that solve problems that impact projects on a regular basis
• Project Management: Experience in leading and managing complex projects that are strategic in nature and national in scope, excellent organizational skills with demonstrated ability to manage projects to successful completion, multi-task, and work within tight deadlines.
• Communication skills: Excellent interpersonal skills, including strong written, presentation and verbal communication skills, demonstrated ability to establish and maintain effective relationships with key stakeholders.
• Quick study: Intimate understanding of traditional and emerging marketing channels with the ability to quickly grasp the changes within the rapidly changing digital landscape

CLIENT ADVOCATE AND STEWARD

As the main point of contact for our clients you are responsible for turning Big fish Results clients into raving fans!  The Client Advocate is responsible for building client relationships, communicating expectations and reporting results across multiple products and services.  As a Steward, they work closely with the Big Fish crew to ensure that each campaign is delivered on time and within budget by managing the delivery of our digital marketing system.

We are a company founded on Biblical principles. We care for you and want for you to succeed to the best of your ability! We will support you at every port, but you will often be spinning multiple plates at once, day-to-day responsibilities include updating clients on the status of campaigns, ensuring that deliverables are on time, and assisting team members in the distribution of tasks.

We are a company founded on Biblical principles. What does that mean for you? It means we care for you and we want you to succeed to the best of your ability. We will support your career growth with initial and on-going training and we will afford you an attractive compensation package.

Requirements

• Building Relationships – Builds strong relationships with clients by establishing expectations and consistent communication, ranging from handling difficult client situations to trumpeting results and identifying new upsell opportunities
• Project Management: Develops project plans, distribute tasks and maintain schedules, establishing client expectations and ensuring that monthly action plans are on schedule and being delivered based upon agreed upon timelines
• Communication: Establishes and maintains well- documented and communicated schedules and notes for all phases of each campaign including the progress, risks and issues, timelines, milestones and other key project metrics to clients and team members.
• Client Reporting: Tracks and reports on status, progress and results of campaigns through project management, analytics and reporting tools during regularly scheduled and ad hoc meetings
• Project Accounting and Control – Ensures that the entire scope of work is delivered on time and within team utilization guidelines, manage scope creep and document budget and change orders tracks, reports team hours and expenses on a consistent basis,

 Skills/Qualifications

• Bachelors Degree required
• Minimum five (5) years experience in a client-facing position (e.g., account management, client management, senior client support or business development), preferably in a marketing agency
• Time Management: Ability to work independently and collaborate with small teams with minimal supervision, prioritize multiple assignments and multitask with effective resolution of conflicting priorities.
• Problem Solver: Able think creatively and innovatively, analyze data, identify trends and challenges and make decisions that solve problems that impact projects on a regular basis
• Project Management: Experience in planning, organizing and managing multiple complex projects that are strategic in nature and national in scope, excellent organizational skills with demonstrated ability to manage projects to successful completion on-time and within budget
• Communication skills: Excellent interpersonal skills, including strong written, presentation and verbal communication skills, demonstrated ability to establish and maintain effective relationships with key stakeholders.
• Experience Building Strategic Working Relationships or selling technology related products and services to small businesses